How to Track a WorldRemit Transfer
To track a WorldRemit transfer, open the app or log in on the website and go to your Activity page. WorldRemit says transfers in progress appear at the top, and that it notifies you at every step. If you sent the money within the last hour, wait for the confirmation before worrying.
Where to look
- Log in to the WorldRemit app or website.
- Open Activity. Transfers in progress are shown at the top.
- Open My transfers to see each transfer and its status.
- Keep your transfer number. You need it if you contact WorldRemit.
WorldRemit also says the sender and the recipient are notified when the money is sent and when it is received. Make sure your email and phone number are correct in the app.
How long should it take?
WorldRemit says most transfers arrive within minutes, and shows the expected time before you pay. It lists typical timings as:
- Bank transfer: within minutes at selected banks.
- Cash pickup: usually instant.
- Mobile money: minutes.
- Airtime top up: minutes.
These depend on the country, the service and how you pay. The transfer does not start until your payment provider authorises the payment.
Why a transfer can take longer
WorldRemit's help pages say time can be added by:
- Identity checks. All details must be verified, and checks can hold a transfer. See how long ID verification takes.
- Regulatory holds. Transfers may be held by WorldRemit or its partners for regulatory reasons.
- Partner hours. Banks and payout partners may have opening hours.
- Wrong details. If recipient details are wrong, WorldRemit contacts you. You may not be able to update them yourself later.
WorldRemit contacts you by email or phone in these cases, so check your messages and spam folder regularly.
If your money has not arrived
- Check Activity and My transfers for the current status.
- Check the recipient's name and account or phone details.
- Check your email for a message from WorldRemit.
- Check live service updates on WorldRemit's homepage for the country.
- If nothing helps, contact WorldRemit with your transfer number.
For the wider picture on delays and complaints, read WorldRemit reviews.
Do it right the first time
Most delays are avoidable. Verify your account early, type recipient details carefully and check the expected time before you pay. How to use WorldRemit goes through a first transfer, and how to create a WorldRemit account covers sign-up. New customers can use the referral link with code REFERNNF57P9SAA1L, see WorldRemit promo code.
FAQ
How do I track my WorldRemit transfer?
Log in, open Activity, and look at transfers in progress or My transfers.
How long does a WorldRemit transfer take?
WorldRemit says most arrive within minutes and shows the expected time before you pay. It depends on the country, service and payment method.
Why is my WorldRemit transfer taking so long?
Identity checks, regulatory holds, partner hours or wrong details can add time.
Will I be notified?
WorldRemit says it notifies you at each step, and notifies the sender and recipient when it is sent and received.
Can I change the recipient details?
You may not be able to update them later. WorldRemit contacts you if the details are wrong.