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How to Receive Money Sent With WorldRemit

Receiving money sent with WorldRemit: bank deposit, cash pickup, mobile money or airtime

How you receive money sent with WorldRemit depends on the method the sender chose: bank deposit, cash pickup, mobile money or airtime top up. WorldRemit says most transfers arrive within minutes, and the sender sees the expected time before paying. You do not need a WorldRemit account to receive money, but you do need the right details to be on the transfer.

The four ways to receive

WorldRemit lists these services:

Which ones are available depends on your country. The sender picks one when they create the transfer.

What you need for each

Bank transfer. The sender needs your bank details, such as bank name, account number, IBAN or SWIFT code where required. WorldRemit says bank transfers are usually credited within one working day. See the bank transfer guide.

Cash pickup. You need a valid photo ID with your full name, matching the transfer, and the transaction reference that WorldRemit sends by SMS. See the cash pickup guide.

Mobile money. You need a mobile money account first. Give the sender your wallet number, which can differ from your phone number. See the mobile money guide.

Airtime. The sender needs your phone number. See the airtime top up guide.

Notifications

WorldRemit says the sender and the recipient are notified when the money is sent and received. It uses the recipient's phone number or email for this, so ask the sender to enter them correctly.

If the money has not arrived

WorldRemit's help page suggests checking:

  1. Transfer time. The sender gets an email saying how long it will take. Make sure that time has passed.
  2. Recipient details. Incorrect details are one of the biggest reasons for delays.
  3. Extra information. WorldRemit may need documents or information from the sender or recipient.
  4. Cash pickup. Use the correct payout location and the pickup reference, which can differ from the transfer number.

Ask the sender to check the transfer status. How to track a WorldRemit transfer explains where to look.

If you want to send too

If you want to send money back or to others, create an account first, see how to create a WorldRemit account. New customers can use the referral link with REFERNNF57P9SAA1L at sign-up. This is an independent site, not WorldRemit.

FAQ

How do I receive money sent with WorldRemit?

It depends on the method chosen: your bank account, cash pickup, a mobile wallet or airtime.

Do I need a WorldRemit account to receive money?

No. The sender needs the account. You need the right details for the method used.

What do I need to collect cash?

A valid photo ID with your full name and the transaction reference sent by SMS.

How long does it take?

WorldRemit says most transfers arrive within minutes, and the sender sees the expected time before paying.

What if I have not received it?

Check the time given, the recipient details and whether WorldRemit asked for more information.

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